Supply Chain and Better CX Through Data
Guest podcast: You Say Data, I Say Dayta
Data is changing our customer experiences and the rate of change has accelerated rapidly over the past 3 years.
In this guest appearance iTristan's own Jason Agouris chats with Joe Forish on the New York-based podcast You Say Data, I Say Dayta - Joe and Jason discuss those changes under way and the impact on businesses whether they are aware or not.
This fluid discussion focuses on finance and supply chain's need for agile data transformation, speed and fluidity, and how it impacts not only customer experience (CX) but just as importantly, Administrative Experience (AX) and performance - the very life-blood of your team's productivity.
Also Listen on: Apple Podcasts, Spotify, Google Podcasts, Analytics Impact Network
Markers you may want to jump to:
03:00 a shift in consciousness
05:00 a shift in culture; resist or be proactive
11:30 cultivate what your relationships need
16:30 the mindset is shifting
19:00 culture of innovation in data transformation
21:00 expectations on all levels of businesses by consumers
25:00 the root of business challenges; what is fundamental to your problems?
29:00 the varied ways data transformation affects our workflow lives
For More Information:
Analytics Impact Network
https://www.analyticsimpactnetwork.org