Your business success is intrinsically linked to your customer's experience with your product or service. Creating a memorable and lasting customer experience should always be your team's one priority.
Automation is the key to growth. By automating simple tasks, businesses can free up employees to do what only they are capable of doing - automation frees them up for more complex work or even allows them to take on new roles and responsibilities within the company.
In order to be successful in today's business climate, it is crucial to be operationally agile. This means that you need to be able to rapidly make decisions in order to adjust the utilization of your supply chain assets. This can manifest itself in a number of ways, such as modifying production lead times, manufacturing cycle times or lot sizes. By being able to react quickly to short-term demand and supply volatility, you can stay competitive in today's market.
I thought our driveway was narrow before. Then we got a new car. I had to rethink my mindset on how to see things -- literally.
It has been put-on-your-gloves scrap time for so many businesses in so many sectors. The COVID-19 pandemic has forced an urgent soul-searching re-examination of how to connect with customers, how to deliver our products and services to customers, and also who our customers are now, and what, exactly we are even offering to them.
Part 2 of ongoing discussions around remote work culture, technology, and best practices for those managing remote teams for the first time.
